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Technical Assistance and Classes

Technical assistance
Public libraries contact - Donovan Mays 501-682-5291
Donovan is available to work with public libraries that are without IT personnel.  Ask him for help with automated library systems, networks, software, Internet and more. 
Classes and Presentations
All Classes are currently presented by Donovan Mays and help at the requesting library on a first come-first served basis.
Classes are available for library staff or patrons
Basic Computer Maintenance
Many librarians have not had any formal training with keeping computers up and running. This class will attempt to cover the basics of computer maintenance including adding software and hardware to machines and running software updates to maintain the machines.
Google Cardboard
Virtual and Augmented Reality can be intimidating, but are excellent opportunities to bring teens into the library. To learn more about this technology contact the Tech Coordinator or this LibGuide.
Stump the Librarian
As technology becomes more and more a part of our lives some of us feel overwhelmed with the deluge of information that comes at us on a daily basis. In an attempt to assist our staff and patrons Donovan Mays will visit your library and attempt to answer any technology questions asked of him. These questions can be on any subject from ebooks to computer hardware to 'What is Google Glass?' to "How big a monitor do I need?" Sessions can be based around a specific technology or topic at the decision of the library.

Technology Petting Zoo
Donovan Mays will come to your library and present the Tech Petting Zoo for staff or patrons. He will bring a variety of devices and explain how to get ebooks onto them, as well as assist with any devices brought in by patrons or staff. This presentation is provided in order to acclimate staff to some of the devices their patrons may bring in and to assist patrons with the confusion caused by devices with scant or confusing instructions. Handouts for working with Overdrive, Freading, or other ebooks suppliers can be provided as requested.

Updating your Webpage 
Do you want something more than a webpage that simply lists your hours of operation and a link to your catalog? Do you want to be able to post event pictures online the day they're taken? Why not update your library's webpage? Donovan Mays can come to your library and teach you how to make a simple updated webpage using a variety of different web development options. All we'll need is a link to your catalog and some digital photos of your library and staff to get started. 

Arkansas State Library
900 W. Capitol, Suite 100
Little Rock, AR 72201
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